We are sensitive to the scenario that we would be dealing with data and information of a personal nature. For purposes of this Privacy Policy “Personal Data ” refers to information relating to an identified or identifiable individual, known as data subjects. Such information can be name, phone numbers, addresses, account details, online identifiers, photo, videos.

Data Subjects refers to existing Users including potential Users whose personal data is processed by availing the services offered by the Company. By using the website or the mobile application (hereinafter collectively referred to as the “Meeko Portal ”) and providing your personal information, you consent to this online Privacy Policy (hereinafter referred to as “Policy ”) and to our processing of such personal information for the purposes as explained in this Policy. By registering on the site or by subscribing to the services and providing your contact details (email, mobile number, billing address, shipping address, credit card details, etc.), you agree that this action constitutes a consent, for the purposes of telemarketing laws, to receive information about products and services from Meeko Enterprises Private Limited (hereinafter referred to as the “Company ” or “Meeko ”). This Policy is in compliance with applicable laws for the time being in force. This Policy is applicable to both teachers rendering services on Meeko Portal and to childrens availing services from Meeko Portal (hereinafter referred to as the “Users”)

You hereby give Free Consent to processing of your personal data for purposes of getting access to Meeko Portal. You confirm that this consent is freely given and is specific, informed and is unambiguous indication of your wishes to processing of your personal data for getting access to the Meeko Portal.

Mandatory Personal data collected by the Company includes email address of child’s parent, date of birth of child and mobile number of parent for purposes of verification. The Company uses personal data for purposes of creating Company’s contents. This information is used by the Company for purposes of advising age specific recommendations and is strictly not shared with any other party. Specific consent is obtained by the parent for children below the legal age of child in their respective jurisdiction.

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

2.1 Personal data such as, but not limited to, Name, Email Id, Mobile number, Password, Date of Birth, Age, Address, Google Login, Facebook Login, etc.

2.2 Tracking Informationsuch as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Portal or not), which URL you next go to (whether this URL is on the Portal or not), your computer or device browser information, and other information associated with your interaction with the Portal.

2.3 Details of Portal usage for analytics.
This Policy also applies to data we collect from users who are not registered as members on the Portal, including, but not limited to, browsing behaviour, pages viewed etc. We also collect and store personal information provided by You from time to time on the Portal. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience.

We at Meeko collect personal data for providing access to Portal and this personal data is strictly not shared with any other party. We do not collect sensitive personal data as defined in GDPR Regulations.

Personal data as defined in GDPR Regulations includes identified or identifiable individual, known as data subjects. Such information can be name, ID numbers, phone numbers, addresses, account details, online identifiers, photo, videos and physical attributes.

Where any service requested by You involves a third party, such information as is reasonably necessary by the Company to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The Company may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe ’ button or through an email to be sent to [insert details].

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

We collect age, month and year of birth, gender and such similar demographic details which you voluntarily provide information in the “about me” section of your profile or communicate with us.

Parents may voluntarily provide sensitive information such as health or disability information included in forms or messages sent to Teachers to aid with learning. Parents may also enrol children in special classes offered for children with disabilities. Teachers and learners are otherwise not allowed to have discussions that may elicit or result in the sharing of sensitive information.

We may also receive sensitive criminal history information about Teachers when we receive background reports.

5.1 Classes for which you have enrolled,

5.2 Video of your image and audio of your voice during classes which are automatically recorded,

5.3 Your voluntarily provided profile picture linked to your account,

5.4 Information voluntarily provided in the “about me” section of your profile,

5.5 Information voluntarily provided through reviews,

5.6 Information teachers provide to let us run background checks and background check reports we receive from third parties,

5.7 Notes you provide to Teachers about yourself or your learner when enrolling a learner in a class

5.8 Passively Collected Data: When you use or interact with us through our Site, we and our third-party partners may collect, receive, and store certain data automatically and

5.9 Usage data. We collect usage data (such as login times, search terms you used, and pages you viewed), and other information about your device and browser.

Each Teacher is required to report to Meeko any suspected case of child abuse or neglect they become aware of while rendering services and conducting classes on Meeko Portal. For the purpose of this Policy “abuse or neglect” has been defined to keep them consistent with the Federal Child Abuse Prevention and Treatment as “any recent act or failure to act on the part of a parent or caretaker, which results in death, serious physical or emotional harm, sexual abuse or exploitation”; or “an act or failure to act which presents an imminent risk of serious harm.”

Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information / data stored on the Meeko Portal. The information that you have shared on the Meeko Portal is stored in secure server with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer’s data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

The Company is aware that our Users are children of all age group i.e. between Five (2 years) to Fifteen (15 years) and hence we have designed processes and systems keeping them in mind. We are aware that children need particular protection to protect their personal data because they are less aware of the risks involved. Keeping this in mind we have designed systems in such manner to protect children’s personal data at the outset. Fairness and compliance with data protection principles, is central to all our processing of children’s personal data. Children’s personal data are strictly not shared with any third party. The Company only collect child’s personal data and has no relation with sensitive personal data.

On signing up on the Meeko Portal, you are required to provide us with certain basic mandatory information inter-alia including your e-mail id, mobile number (of the individual or the parent as the case may be), name, date of birth (of the minor user) and a password. Meeko Portal may, also in certain events require details on the name of the school, city, state, country, etc. Once the registration process is completed, the said e-mail id and password can be used to access your account every time you visit the Portal. The user will be able to choose a user name (nickname) upon registration. Parents/guardians guiding the minor users are required to instruct the children not to share their other personal information on the platform in the course of providing feedbacks or having healthy interactions on the platform or otherwise.

The Meeko name and logos are trademarks and service marks of Meeko (collectively the “Meeko Trademarks ”). Other Meeko product and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Meeko.

Under no circumstances will Meeko be liable in any way for any content or materials of any third parties, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. Without limiting the foregoing, Meeko will have the right to remove any content that violates this Policy or is deemed by Meeko, in its sole discretion, to be otherwise objectionable. Teachers agree that they must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

Teachers and Teacher Organizations:When Parents sign up they agree that Teachers may receive certain Personal Data about the Parents and their learners, including classes their learners have taken. Teachers are not employees, agents, or service providers. Parents are expected to exercise caution while sharing personal data of their children.

Business Transfers:If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred to a successor or affiliate alone or as part of that transaction along with other assets.

Service Providers:We engage third-party service providers to perform certain functions on our behalf (such as payment processing). These third parties may have access to your Personal Data for the purpose of helping us market, provide and/or improve the Sites.

Third-Party Analytics and Advertising Companies:Third-party analytics and advertising vendors also collect Personal Data through our Site including, general location data, usage data, and inferences associated with identifiers and device information (such as cookie IDs and IP addresses) as described in the Cookies section of this Policy.

We take reasonable steps to protect the Personal Data provided via Meeko Portal from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, the Internet cannot be guaranteed to be fully secure, and we cannot ensure or warrant the security of any content or information you provide to us. You are also responsible for helping to protect the security of your account credentials. For instance, never give out your password, and safeguard your username, password, and personal credentials used to access the Services so that other people will not have access to your Personal Data. And do not use the username and password you use on our Services with any other services.

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. While we do not currently support Do Not Track signals, we treat the data of everyone who comes to our site in accordance with this Policy, whatever their Do Not Track setting is.

We use reasonable efforts to keep your Personal Data accurate and up-to-date, and we will provide you with mechanisms to correct, amend, delete, or limit the use of your Personal Data. As appropriate, this amended Personal Data will be transmitted to those parties to which we are permitted to disclose your information.

Meeko respects the intellectual property of others, and we ask our Users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify Meeko immediately.

Meeko will process and investigate notices of alleged infringement and will take appropriate actions under the applicable laws for the time being in force. A notification of claimed copyright infringement should be emailed to Meeko’s email id at support@meeko.world.

You acknowledge and agree that Meeko may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable laws, or government requests; (b) enforce this Policy; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Meeko, its users and the public in general.

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Meeko has no control over such sites and resources and Meeko is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that Meeko will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods, or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that Meeko is not liable for any loss or claim that you may have against any such third party.

The information provided by you shall be used to provide and improve the service for you and all users.

The Platform may include advertisements, hyperlinks to other websites, applications, content or resources. We have no control over any websites or resources, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/services or other materials on or available from such platform or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such websites or resources. These external websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to.

We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google to create reports. These cookies do not store your personal data.

Unless subject to an exemption, you have the following rights with respect to your personal data:

Right to Know/Portability:You have the right to request that we disclose to you certain information about the Personal Information we collected about you within the past twelve months. Once we confirm your verifiable request, we will disclose to you: The categories of Personal Information we have collected about you; The categories of sources from which the Personal Information is collected; Our business or commercial purpose for collecting Personal Information; The categories of third parties with whom we share Personal Information; and The specific pieces of information we have collected about you.

Right to Opt-Out: You have a right to opt-out of future “sales” of personal information. We do not “sell” the Personal Information of consumers we know are less than 18 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer or the parent or guardian of a consumer. Consumers who opt into Personal Information sales may opt-out of future sales at any time.

Right to Deletion: You have the right to request deletion of your Personal Information that we collected from you and retain, subject to certain exceptions. Once we confirm your verifiable request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

You further acknowledge that Meeko Portal may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Platform or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.

Following registration, you can review and change the information you submitted at the stage of registration, except Email ID and mobile number. An option for facilitating such change shall be present on Meeko Portal and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.

ClasseMeeko respects and complies with the EU General Data Protection Regulations (GDPR). Some of the key ways we comply with these regulations are:

25.1 Obtaining Consent: We explain what you’re consenting to clearly and without legalese and ask that you explicitly consent to contact us.

25.2 Breach Notification: In the event of a breach, we will notify affected users as soon as Meeko becoming aware of the breach.

25.3 Right to Access: Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, in an electronic format.

25.4 Right to be Forgotten: Once we have compared your rights to "the public interest in the availability of the data", we may delete your data where you have requested this.

25.5 Data Portability: We allow you to receive the personal data concerning you, which we will provide in a 'commonly used and machine-readable format and you have the right to transmit that data to any other format.

We at Meeko ensure adherence to GDPR principles namely (i) Lawful Process, (ii) Legal Purposes, (iii) Limited Use, (iv) Assurance of Accuracy, (v) Limited Duration and (vi) Secure Processing, relating to the collection, use, transfer and deletion of personal data. We have a “Data Processing Policy” to process and secure Personal Data. On regular basis we document compliance of the policy. s that take place through Meeko’s video chat platform are automatically recorded by Meeko (“Class Recordings”). We value student and teacher privacy, and our use of Class Recordings is extremely limited. Specifically, Class Recordings are made available only to the Teacher providing the Class in question, in order to allow them to (1) provide a viewable copy to students who missed the class, (with teacher’s permission); and (2) review the Class Recording personally in order to improve their Classes. Please note that in some cases, classes are taught by a Teacher that is actually an organization, group, or team of instructors. In such cases, Class Recordings may be accessed by the organization, and access would not necessarily be limited to a single individual instructor. In addition, Meeko may use Class Recordings to provide feedback to Teachers, to improve our Services, for customer support, and for compliance purposes. Meeko retains Class Recordings for days after the date of the applicable class, subject to our Privacy Policy, after which they are deleted. Notwithstanding the foregoing, Meeko may also delete Class Recordings earlier than 90 days (30days) under the following circumstances: (a) upon the request of a Parent for the deletion of their child’s personally identifiable information, or (b) upon the reasonable determination of Meeko that a Class Recording should be removed to protect the privacy of certain Users or because of violations of these Terms of Service. We will not use Class Recordings containing images of you (or your children) for promotional or any other purposes without your express written consent. By using the services, you consent to you and/or your child appearing in Class Recordings for the limited purposes set forth above. (we will use)

You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services. You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.

We at Meeko ensure to protect your individual rights namely (i) right to be informed, (ii) right to access, (iii) right to rectification, (iv) right to data portability, (v) right to erase, (vi) right to restrict, (vii) right to object, (viii) rights relating to automated decision making and profiling, and (ix) special rights for children data subjects.

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed. However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.

Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be at the Platform. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Platform.

Classes that take place through Meeko’s video chat platform are automatically recorded by Meeko (“Class Recordings”). We value student and teacher privacy, and our use of Class Recordings is extremely limited. Specifically, Class Recordings are made available only to the Teacher providing the Class in question, in order to allow them to (1) provide a viewable copy to students who missed the class, (with teacher’s permission); and (2) review the Class Recording personally in order to improve their Classes. Please note that in some cases, classes are taught by a Teacher that is actually an organization, group, or team of instructors. In such cases, Class Recordings may be accessed by the organization, and access would not necessarily be limited to a single individual instructor. In addition, Meeko may use Class Recordings to provide feedback to Teachers, to improve our Services, for customer support, and for compliance purposes. Meeko retains Class Recordings for days after the date of the applicable class, subject to our Privacy Policy, after which they are deleted. Notwithstanding the foregoing, Meeko may also delete Class Recordings earlier than 90 days (30days) under the following circumstances: (a) upon the request of a Parent for the deletion of their child’s personally identifiable information, or (b) upon the reasonable determination of Meeko that a Class Recording should be removed to protect the privacy of certain Users or because of violations of these Terms of Service. We will not use Class Recordings containing images of you (or your children) for promotional or any other purposes without your express written consent. By using the services, you consent to you and/or your child appearing in Class Recordings for the limited purposes set forth above. (we will use)

To withdraw your consent, or to request the download or delete your data with us for any or all our services & services at any time, please email to [support@meeko.world].

If you choose to visit the Portal, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of India.

If you have any concern about privacy at the Portal, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Use will also change; but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to please email to [support@meeko.world].

Information provided on the website may not be 100% accurate and may be provided for promotional purposes of the business.

By registering on the site by clicking on “I Agree” button or by subscribing to the services and providing your contact details (email, mobile number, billing address, shipping address, credit card details, etc.) you agree that this action constitutes a consent to the Terms and Conditions of Service for Teachers for availing services from Meeko Enterprises Private Limited (hereinafter referred to as “Meeko” ). You represent that you are a person of legal age of consent in the Country of your origin and that you are eligible for accessing and rendering services to Meeko. You also represent that you have not been previously suspended or removed from the Services by Meeko and that your registration and your use of the Services is in compliance with any and all applicable laws.

“Meeko Enterprises Private Limited”, a Private Limited Company incorporated under the provisions of the Companies Act 2013 having its registered office address at 2nd Floor, 04/212, NAV Krishna Kunj, Walkeshwar Road, Malabar Hill, Mumbai City, Maharashtra – 400006 hereinafter referred to as the “Company or Meeko” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).

The Company ensures steady commitment to your usage of the Platform and privacy with regard to the protection of your invaluable information. This document contains information about the Website and Mobile Application (hereinafter referred to as the “Meeko Platform ”).

You acknowledge and agree that use of Meeko Platform is solely governed by these “Terms and Conditions of Service and Use for Teachers” (hereinafter referred to as “Terms” ) as well as the Privacy Policy and any modifications or amendments can be made by the Company, from time to time, at its sole discretion. If you continue to access and use Meeko Platform, You are agreeing to comply with and be bound by these Terms and Our Privacy Policy.

The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between You and the Company, and that You shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Meeko Platform.

The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to You, and that You expressly agrees that any such amendments or modifications shall come into effect immediately. If You do not adhere to the changes, You must stop using the Services at once. Your continuous use of the Services will signify your acceptance of the changed terms.

For the purpose of these Terms of Use (“Terms” ), wherever the context so requires:

“We ”, “Our ”, and “Us ” shall mean and refer to the Meeko Platform and/or the Company, as the context so requires.

“You ” shall refer to natural and legal individuals who is assigned the role as a teacher and who use the Website and Mobile Application and who is of sound mind and competent to make sound and informed decisions and competent to render services on Meeko Platform.

“ Services ” shall refer to the Meeko Platform that provides extracurricular activities online for children from the ages of 2 (Two) to 15 (Fifteen) and other related services.

“Third Parties ” refer to any Application, Company or individual apart from the User and the creator of this Website and Mobile Application.

The Meeko Platform is an online marketplace and platform through which teachers offer classes for sale to parents and parents may purchase such classes for the benefit of their children. Use of Meeko website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian. Users outside of India should be person of legal age of consent in the Country of their origin for rendering and availing services to Meeko Platform.

If child is under the age of 13 (a "Child User"), the child may not create or register an account for the Services without consent and approval from their legal parent or guardian, or from your school. If Child is under the age of 18, they represent that their parent or legal guardian has reviewed and agreed to the Terms on Child’s behalf.

A Child User will only be permitted to use the Services for so long as Meeko Platform reasonably believes that such access has been consented to by the Child User's parent or guardian, or by School Consent.

If you are at least 18 years of age and you are the legal parent or guardian of a child that seeks to register as a Child User of the Services, you may register a parent account on the Services ("Parent User"). Through a Parent User account, you may create, register, manage and approve Child User accounts only for your own child(ren) or child(ren) for whom you are a legal guardian.

Meeko is an online marketplace and is not a party to any agreements entered between teachers and parents while rendering or availing services from Meeko Platform. The Company is not responsible for any default or deficiency of services on the part of Teachers while rendering services on Meeko Platform. Meeko Platform is merely a facilitator for the services rendered by teachers registered with Meeko. Parents are expected to exercise their discretion before availing any services from Meeko Platform. The Company only provides certain tools to facilitate the purchase, sale, and provision of classes offered on the Meeko Platform. Meeko is not a broker, agent or insurer, and Meeko shall not be responsible for the conduct of teachers, parents or any other users of the site or classes.

As the provider of an online marketplace, Meeko does not own, create, sell, resell, control, or manage any Classes. Hence, Meeko's responsibilities are restricted and limited to providing the site as an online marketplace and platform to facilitate the sale, purchase, and conduct of classes.

Meeko reserves the right to modify or discontinue, temporarily or permanently the Service (or any part thereof) with or without notice. You agree that Meeko will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

Registration process is mandatory for rendering or availing any session or course from Meeko Platform. In order to access and use particular features on “Meeko Platform” you must first register on the Website. If you choose to register on the Website, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the service’s registration form. The Company holds complete discretion to allow or disallow any teacher from accessing and rendering services on the Meeko Platform.

The Users must register themselves on the platform by providing following details on the platform namely (i) Name, (ii) Email ID, (iii) Gender, (iv) Date of Birth/Age, and (v) Phone Number.

All registrations on the platform are free of cost and no User shall be charged for any such registration on the platform.

You are expected to be of sound mind and must be capable of making informed decisions after referring to the Terms and Conditions of use on the Meeko Platform. In the event of a minor accessing the Meeko Platform, it would be the responsibility of his/her immediate guardian to monitor the minor’s use, the platform or the Company will not be liable for any consequences.

You as teacher rendering services on Meeko Platform, agree to release, indemnify and hold Meeko and its affiliates and their officers, employees, directors, and agents (collectively, “Indemnitees”) harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service, any Content, your connection to the Service, your violation of these Terms or violation of any rights of another.

You undertake to indemnify Meeko and keep it indemnified against all proceedings, claims, expenses, and liabilities whatsoever which may be taken or by reasons of the premises for any comments, feedback or any other form of content created by them, which has been published by the Company on the Meeko Platform.

You expressly understand and agree that Meeko will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data, or other intangible losses (even if Meeko has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

At all given time “Meeko” liability for all damages, losses, or causes of action shall not exceed an amount of INR 20,000 (Rupees Twenty Thousand only).

11.1 You shall be solely responsible for obtaining all licenses and other permissions required to offer or provide any Classes and Meeko assumes no responsibility for a Teacher's failure to obtain such licenses or permissions or otherwise comply with any applicable laws, rules, or regulations.

11.2Meeko shall not be responsible for any intellectual property right infringement for content used by You on the website.

11.3You understand and agree that Meeko is not an insurer, agent or employer for you as the Teacher.

11.4You shall not use the contents created for Meeko for any commercial uses.

11.5You shall offer classes only where you have the appropriate background or expertise.

11.6You are solely responsible for all code, video, images, information, data, contents or any other materials (Content) that you upload on Meeko Website and that Meeko shall not be responsible for any errors or omissions of any nature.

11.7You are expected to be prepared, begin on time, and treat all learners with respect.

11.8You are expected to not teach while impaired by alcohol or drugs.

11.9You are expected to respond promptly to parent questions and requests.

11.10You are expected to support Meeko with any information requested in order to enable Meeko to list your classes through its Services.

11.11You are expected to report to Meeko of any suspected case of child abuse or neglect you become aware during your work with Meeko Students.

11.12You are expected to communicate with parents and learners in a professional manner, both in messages and in-class.

11.13You are expected to keep all communications on our platform; never provide personal contact information to parents or learners for “off-platform” communications, or in-person meetings.

11.14You are expected to adhere to our class content policy by only offering secular, objective, age-appropriate classes

11.15You are expected to create a safe and welcoming space for learners and families from all backgrounds, beliefs, and locations.

11.16You are expected to complete the class at the scheduled time without leaving the class in the middle.

11.17You are responsible for all the content they add on Meeko Platform. If any parents or anyone takes any legal actions based on your content you will be solely responsible for it.

You as teacher rendering services on Meeko Platform shall refrain and be mindful while discussing following topics:

12.1 Religion or Political views:Do not promote or explain a specific religions or political views to your students, or explain your personal beliefs concerning religion or politics. You are expected to keep an unbiased approach.

12.2 Holidays:You are made aware that classes can be held on holidays.

12.3 Questionable Content: You are expected to keep parents informed with explanations where the course content has a sensitive nature, such as potentially upsetting or scary content or mildly violent or graphic content.

12.4 Sex Education:If you are teaching a sex education class, you are expected to be especially mindful of how you are representing gender identity and gender expression as distinct from learning about bodies and human biology.

12.5 Pornography:As a teacher on Meeko Platform you are expected to not use any pornography content on Meeko Platform.

Meeko shall render all Services on Meeko Platform as an Independent Service Provider on a non-exclusive basis. Nothing contained herein shall be deemed to create any association, partnership, joint venture or relationship of principal and agent or, master or servant or, employer and employee, between the parties hereto or any affiliates or subsidiaries thereof or between the employees, officers, personnel agents of either party and the other party, or to provide either party with the right power or authority whether expressed or implied to create any such duty or obligation on behalf of any other party.

14.1 These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and Platforms.

14.2 The Company may terminate these Terms without notice and/or suspend or terminate a User’s access to the Platform at any time and for any reason, if any discrepancy or legal issue arises.

14.3 Such suspension or termination shall not limit our right to take any other action against you that the Company considers appropriate.

14.4 It is also hereby declared that the Company may discontinue the Services and Platforms without any prior notice.

14.5 The Company and its members reserve the right, in its sole discretion, to unilaterally terminate the User’s access to the Services, or any portion thereof, at any time, without notice or cause.

14.6 The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.

Meeko will transfer the Enrollment Fees to the Teacher's account for each sale of a Class (or set of Classes, as applicable) to a Parent within a reasonable period of time, according to the schedule and policies as detailed in our Terms and Conditions of Use.

In order to transfer funds to the teacher's account. Meeko has the discretion to act on behalf of the parent and to not transfer the Enrollment Fees to the Teacher if the Parent reports that the Classes were not provided or adequately completed. This may include but is not limited to circumstances where a teacher did not arrive for a class or a class was of insufficient quality. Meeko will independently review such cases, seeking input from the Parent and/or the Teacher, and may decide at its sole discretion to issue a refund to the Parent. All determinations of Meeko with respect to a refund shall be final and binding on the Parent and Teacher.

Each Teacher appoints Meeko as the Teacher’s limited payment collection enabler solely for the purpose of accepting the Enrollment Fees from the Parent. Each User agrees that payment of Enrollment Fees by a Parent to Meeko, as that Teacher’s limited payment collection enabler, shall be considered the same as a payment made directly by such Parent to the relevant Teacher and the Teacher will provide the relevant classes to the Parent, as outlined on the Site as if the Teacher had received payment directly. Meeko, as a limited payment collection enabler for the Teacher, agrees to facilitate the payment of any Enrollment Fees for Classes pursuant to these Terms of Service unless otherwise agreed between Meeko and the Teacher. In the event that Meeko does not remit such amounts, the Teacher will have recourse only against Meeko.

By using this Services and Platforms and providing his/her identity and contact information to the Company through the Platform, the User hereby agrees and consents to receive calls, e-mails or SMS from the Company or any of its representatives at any time.

Users can report to the Company any grievances or suggestions that they have through e-mail, if they find any discrepancy with regard to the information generated on the Platform, the Company will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time that is taken for investigation.

The Teacher agrees and acknowledges that they are a restricted user of this Platform and that they:

17.1 Authorize the Platform to use, store or otherwise process certain personal information and all published Content, reviews and ratings, comments and feedback for personalization of Services, marketing, and promotional purposes and for optimization of User-related options and Services.

17.2 Agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform.

17.3 Expressly agree and acknowledge that the Content displayed on the Platform is for purpose of reference only, under no circumstance shall the User construe the same as expert/ professional advice. The Teacher may, however, report any offensive or objectionable content, which the Company may then remove from the Platform, at its sole discretion.

17.4 Expressly agrees to make good any losses suffered by the Company or platform which result as a consequence of any act committed by the User including but not limited to acts of fraud, plagiarism, copyright infringement, misrepresentation of information provided on the Company as expert advice or posting slanderous or libelous content in the form of comments or feedback.

17.5 Agrees that they are using the services of the Platform and accessing the platform at their own risk with their prudent judgment and the Company or Platform shall not be responsible for any resultant losses suffered.

17.6 Agrees that the platform will be used by him solely for non-commercial use with the intent of gaining information about the featured services in the form of guides. No commercial endorsements will be made on the platform. This includes providing links to other platforms which may or may or may not be competitors of the Company. In the event of detection of commercial activity by a user, the Platform will have the right to bar him from posting further comments or content on the Platform.

17.7 The Teacher hereby expressly authorizes the Company /Platform to disclose any and all information relating to the User in the possession of the Company /Platform to law enforcement or other government officials, as the Company may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. The User further understands that the Company /Platform might disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.

17.8 The Teacher agrees to use the services provided by the Company, its affiliates, consultants and contracted companies, for lawful purposes only.

17.9 The Teacher agrees not to post any material on the Website and Mobile Application that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful, or advertising any goods or services. More specifically, the User agrees not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:

17.9.1 belongs to another person and to which the User has no right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophile, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, or otherwise unlawful in any manner whatever; but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

You acknowledge and agree that Meeko may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Meeko, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

You agree that You are solely responsible for your interactions with any other user in connection with the Service and Meeko will have no liability or responsibility with respect thereto.

Meeko reserves the right but has no obligation, to become involved in any way it deems necessary in disputes between you and any other user of the Service.

All rights, titles and interests on the Meeko Platform (original and any copies including translations, compilations, partial copies, modifications, and updates) shall always remain the property of the Teachers. This includes the actual software, the copyright, the trademark, the distribution rights and all intellectual property rights.

Neither the Company nor the Platform shall be liable for damages for any delay or failure to perform its obligations hereunder if such delay or failure is due to cause beyond its control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

It is expressly agreed to by the Parties hereto that the formation, interpretation, and performance of these Terms and any disputes arising there from will be resolved through a two-step Alternate Dispute Resolution (“ADR ”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of all parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to any other Party, the dispute will be resolved by arbitration, as detailed herein below.

Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on all parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Mumbai.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.

Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to [info@meeko.world].

Teachers are not eligible for any refunds of payment made on Meeko.

On any refund involving foreign exchange the existing foreign exchange rates would apply. Further, convenience fees charged paid to Meeko shall not be refunded.

By registering on the site by clicking on “I Agree” button or by subscribing to the services and providing your contact details (email, mobile number, billing address, shipping address, credit card details, etc.) you agree that this action constitutes a consent to the Terms and Conditions of Service for Users for availing services from Meeko Enterprises Private Limited (hereinafter referred to as “Meeko” ).

You represent that you are a person of legal age of consent in the Country of your origin and that you are eligible for accessing and availing services from Meeko Platform. You also represent that you have not been previously suspended or removed from the Services by Meeko and that your registration and your use of the Services is in compliance with any and all applicable laws in the Country of your Origin.

“Meeko Enterprises Private Limited”, a Private Limited Company incorporated under the provisions of the Companies Act 2013 having its registered office address at 2nd Floor, 04/212, NAV Krishna Kunj, Walkeshwar Road, Malabar Hill, Mumbai City, Maharashtra – 400006 hereinafter referred to as the “Company or Meeko” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).

The Company ensures steady commitment to your usage of the Platform and privacy with regard to the protection of your invaluable information. This document contains information about the Website and Mobile Application (hereinafter referred to as the “Meeko Platform” ).

You acknowledge and agree that use of Meeko Platform is solely governed by these “Terms and Conditions of Service and Use for User” (hereinafter referred to as “Terms” ) as well as the Privacy Policy and any modifications or amendment can be made by the Company, from time to time, at its sole discretion. If you continue to access and use Meeko Platform, You agree to comply with and be bound by these Terms and Our Privacy Policy.

You unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between You and the Company, and that You shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Meeko Platform.

The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to You, and that You expressly agrees that any such amendments or modifications shall come into effect immediately. If You do not adhere to the changes, You must stop using the Services at once. Your continuous use of the Services will signify your acceptance of the changed terms.

For the purpose of these Terms of Use (“Terms”), wherever the context so requires:

The Meeko Platform is an online marketplace and platform through which Users can avail services offered on Meeko Platform and parents may purchase such classes for the benefit of their children.

Use of Meeko Platform is available for use only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian. Users outside of India should be person of legal age of consent in the Country of their origin for rendering and availing services to Meeko Platform.

If child is under the age of 13 (a "Child User"), the child may not create or register an account for the Services without consent and approval from their legal parent or guardian, or from your school. If Child is under the age of 18, they represent that their parent or legal guardian has reviewed and agreed to the Terms on Child’s behalf.

A Child User will only be permitted to use the Services for so long as Meeko Platform reasonably believes that such access has been consented to by the Child User's parent or guardian, or by School Consent.

If you are at least 18 years of age and you are the legal parent or guardian of a child that seeks to register as a Child User of the Services, you may register a parent account on the Services ("Parent User"). Through a Parent User account, you may create, register, manage and approve Child User accounts only for your own child(ren) or child(ren) for whom you are a legal guardian.

If you register, approve or consent to the registration procees or otherwise assume responsibility for any child user, you represent and warrant that you are such child user’s legal parent or guardian and you agree to be bound by the terms on behalf of such child user including without limitation being liable for all use of the website by the Child User.

The Company acknowledges and agree that Meeko reserves all rights to take legal actions against anyone who misrepresents personal information or is otherwise untruthful about their identity. Notwithstanding the foregoing, you acknowledge that Meeko cannot guarantee the accuracy of any information submitted by any User and Meeko is not obligated to verify the identity of any User. A Parent User account, along with all associated Child User accounts, may be terminated by Meeko at any time and without warning for any failure to abide by these Terms.

The User has to be of sound mind and must be capable of making informed decisions after referring to Terms and Conditions for Users.

Meeko is an online marketplace and is not a party to any agreements entered between teachers and parents while rendering or availing services from Meeko Platform. The Company is not responsible for any default or deficiency of services on the part of Teachers while rendering services on Meeko Platform. Meeko Platform is merely a facilitator for the services rendered by teachers registered with Meeko. Parents are expected to exercise their discretion before availing any services from Meeko Platform. The Company only provides certain tools to facilitate the purchase, sale, and provision of classes offered on the Meeko Platform. Meeko is not a broker, agent or insurer, and Meeko shall not be responsible for the conduct of teachers, parents or any other users of the site or classes.

As the provider of an online marketplace, Meeko does not own, create, sell, resell, control, or manage any Classes. Hence, Meeko's responsibilities are restricted and limited to providing the site as an online marketplace and platform to facilitate the sale, purchase, and conduct of classes.

Meeko reserves the right to modify or discontinue, temporarily or permanently the Service (or any part thereof) with or without notice. You agree that Meeko will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

Registration process is mandatory for rendering or availing any session or course from Meeko Platform. In order to access and use particular features on “Meeko Platform” you must first register on the Website. If you choose to register on the Website, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the service’s registration form. The Company holds complete discretion to allow or disallow any teacher from accessing and rendering services on the Meeko Platform.

The Users must register themselves on the platform by providing following details on the platform namely (i) Name, (ii) Email ID, (iii) Gender, (iv) Date of Birth/Age, and (v) Phone Number.

All registrations on the platform are free of cost and no User shall be charged for any such registration on the platform.

You are expected to be of sound mind and must be capable of making informed decisions after referring to the Terms and Conditions of use on the Meeko Platform.

In the event of a minor accessing the Meeko Platform, it would be the responsibility of his/her immediate guardian to monitor the minor’s use, the platform or the Company will not be liable for any consequences.

You as User availing services on Meeko Platform, agree to release, indemnify and hold Meeko and its affiliates and their officers, employees, directors, and agents (collectively, “Indemnitees”) harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service, any Content, your connection to the Service, your violation of these Terms or violation of any rights of another.

You undertake to indemnify Meeko and keep it indemnified against all proceedings, claims, expenses, and liabilities whatsoever which may be taken or by reasons of the premises for any comments, feedback or any other form of content created by them, which has been published by the Company on the Meeko Platform.

You expressly understand and agree that Meeko will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data, or other intangible losses (even if Meeko has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

At all given time “Meeko” liability for all damages, losses, or causes of action shall not exceed an amount of INR 20,000 (Rupees Twenty Thousand only).

11.1 You shall be solely responsible for obtaining all licenses and other permissions required to offer or provide any Classes and Meeko assumes no responsibility for a Teacher's failure to obtain such licenses or permissions or otherwise comply with any applicable laws, rules, or regulations.

11.2 Meeko shall not be responsible for any intellectual property right infringement for content used by You on the website.

11.3 You understand and agree that Meeko is not an insurer, agent or employer for you as the Teacher.

11.4 You shall not use the contents created for Meeko for any commercial uses.

11.5 You shall offer classes only where you have the appropriate background or expertise.

11.6 You are solely responsible for all code, video, images, information, data, contents or any other materials (Content) that you upload on Meeko Website and that Meeko shall not be responsible for any errors or omissions of any nature.

11.7 You are expected to be prepared, begin on time, and treat all learners with respect.

11.8 You are expected to not teach while impaired by alcohol or drugs.

11.9 You are expected to respond promptly to parent questions and requests.

11.10 You are expected to support Meeko with any information requested in order to enable Meeko to list your classes through its Services.

11.11 You are expected to report to Meeko of any suspected case of child abuse or neglect you become aware during your work with Meeko Students.

11.12 You are expected to communicate with parents and learners in a professional manner, both in messages and in-class.

11.13 You are expected to keep all communications on our platform; never provide personal contact information to parents or learners for “off-platform” communications, or in-person meetings.

11.14 You are expected to adhere to our class content policy by only offering secular, objective, age-appropriate classes

11.15 You are expected to create a safe and welcoming space for learners and families from all backgrounds, beliefs, and locations.

11.16 You are expected to complete the class at the scheduled time without leaving the class in the middle.

11.17 You are responsible for all the content they add on Meeko Platform. If any parents or anyone takes any legal actions based on your content you will be solely responsible for it.

You as teacher rendering services on Meeko Platform shall refrain and be mindful while discussing following topics:

12.1 Religion or Political views: Do not promote or explain a specific religions or political views to your students, or explain your personal beliefs concerning religion or politics. You are expected to keep an unbiased approach.

12.2 Holidays: You are made aware that classes can be held on holidays.

12.3 Questionable Content: You are expected to keep parents informed with explanations where the course content has a sensitive nature, such as potentially upsetting or scary content or mildly violent or graphic content.

12.4 Sex Education: If you are teaching a sex education class, you are expected to be especially mindful of how you are representing gender identity and gender expression as distinct from learning about bodies and human biology.

12.5 Pornography: As a teacher on Meeko Platform you are expected to not use any pornography content on Meeko Platform.

Meeko shall render all Services on Meeko Platform as an Independent Service Provider on a non-exclusive basis. Nothing contained herein shall be deemed to create any association, partnership, joint venture or relationship of principal and agent or, master or servant or, employer and employee, between the parties hereto or any affiliates or subsidiaries thereof or between the employees, officers, personnel agents of either party and the other party, or to provide either party with the right power or authority whether expressed or implied to create any such duty or obligation on behalf of any other party.

14.1 These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and Platforms.

14.2 The Company may terminate these Terms without notice and/or suspend or terminate a User’s access to the Platform at any time and for any reason, if any discrepancy or legal issue arises.

14.3 Such suspension or termination shall not limit our right to take any other action against you that the Company considers appropriate.

14.4 It is also hereby declared that the Company may discontinue the Services and Platforms without any prior notice.

14.5 The Company and its members reserve the right, in its sole discretion, to unilaterally terminate the User’s access to the Services, or any portion thereof, at any time, without notice or cause.

14.6 The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.

We thank you and appreciate your purchase with us. Please read this Terms of Use carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us. The policy concerning the processing of the refund shall be following the clauses as set forth:

1. Return Requests: Upon your purchase of the Service through the Company's Platform, you are eligible to receive a refund proportionate to the number of sessions remaining post-cancellation, in the course or that you have purchased. You can raise a request within 6 days after the completion of a session.

2. Processing of Refund: Refunds are done within 10 (Ten) business days. Further, the User will additionally be provided refund options by the same mode as the mode of payment/bank transfer by deducting the necessary charges/any discounts offered to the User.

All refund requests shall be made by the User by emailing support@meeko.world which will be the official mode of communication with the Platform and the Company. The Company shall waive all other means of communication made.

All refunds shall be made only based on the Company's Customer Care on following such guidelines.

3. Cancellation: As a User, one has the right to cancel your order upon placing the same before the scheduled time for the second class of the particular course. The Company at its sole discretion may cancel any order(s) based on the following:

A. If it suspects a User has undertaken a fraudulent transaction or b. if it suspects a User has undertaken a transaction which is not following the Terms of Use, or c. in case of unavailability of a service, or d. for any reason outside the control of the Company including causes for delivery of the service and other related logistical difficulties faced during the service. e. if the Company does not want to do business with the User.

Further, while all measures are taken to ensure accuracy of service, specifications, and pricing, the details of the product as reflected on the platform may be inaccurate due to technical issues, typographical errors, or incorrect service information provided by human error and in such an event you shall be notified as soon as such error comes to the notice of the Company. In the Company reserves, the right to cancel your order and refund any money that may have been paid by you towards the purchase of such services or can provide the same course that is bought by you.

We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in the future.

Refund: The following situations guarantee parents a full refund, regardless of class-specific refund policies. Please contact us at https://www.meeko.world/help if you need additional help with a refund for any of these reasons:

1. When a parent withdraws from a class of any type within 24 hours of purchase, they receive a full refund.

2. If a parent cancels their auto-renewing subscription within 24 hours after it is set up, they have the option to receive a full refund. Note that the 24-hour refund window only applies until the class’s start time.

3. Parents receive a full refund if the teacher cancels in advance of the class’s first meeting time.

If a teacher misses a one-time class meeting, parents may request a full refund.

If a teacher changes the date or time of a class meeting before the class’s start date, parents may request a full refund.

Parents must request a refund within 48 hours after the class took place for claiming a refund.

You will receive the refund in the same account from which you made the payment in the first place. For example, if you paid with Card 'A'. You then added Card 'B' to the platform. Now you request a refund, so the payment will be received only in Card 'A'. On any refund the existing foreign exchange rates are applicable.

The following situations guarantee parents a prorated refund based on the number of live meetings in your class’s section. These policies apply outside of class-specific refund policies and should go through our Support Team at https://www.meeko.world/help :

1. If part of a class is rescheduled, you will receive, upon request, a prorated refund based on the number of meetings that were rescheduled and that you did not attend. However, you won’t be eligible for a refund if you have exceeded more than 2 sessions of a class.

2. If the teacher doesn’t teach the number of meetings listed, you will receive a prorated refund upon request.

3. If the teacher cancels a class in progress, you will receive a prorated refund based on the percentage of meetings you paid for that were canceled.

Let's say, for example, you booked a class that is INR 600 for 6 sessions. Following two sessions, you decide you don't want to continue the class so you request a refund. If your request is deemed valid, Meeko will process the refund. As there are four sessions remaining, you are eligible to receive a refund of INR 400 for the remaining sessions. On any refund the existing foreign exchange rates are applicable.

1. If your learner misses a class meeting, you are not entitled to a refund.

2. If you miss 3 consecutive class meetings without communicating with the teacher, you forfeit the class fee and the teacher may cancel the class. Your teacher may provide a class recording, at their decision.

3. If your learner has not joined the meeting 15 minutes after the class’s start time, the meeting may be canceled, at the teacher’s discretion.

4. This is considered a missed meeting and you are not entitled to a refund.

5. If due to technical difficulties you were not able to attend the class you can request a video of the class.

Refunds can only be issued to the original form of payment used for your purchase on Meeko, and they cannot be issued to a different card. In the case that the original card is closed or no longer active for any reason, you may need to contact your bank or credit card company to retrieve the funds. In select cases, you may not be able to retrieve your refund, but we will offer you a gift card or apply a credit to your Meeko account instead. Our team will provide you with specific guidance in these cases.

On any refund involving foreign exchange the existing foreign exchange rates would apply.

Note that in the rare case a parent requests an excessive number of refunds, they may be disqualified from receiving future refunds.

By using this Services and Platforms and providing his/her identity and contact information to the Company through the Platform, the User hereby agrees and consents to receive calls, e-mails or SMS from the Company or any of its representatives at any time.

Users can report to the Company any grievances or suggestions that they have through e-mail, if they find any discrepancy with regard to the information generated on the Platform, the Company will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time that is taken for investigation.

You acknowledge and agree that Meeko may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Meeko, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

You agree that You are solely responsible for your interactions with any other user in connection with the Service and Meeko will have no liability or responsibility with respect thereto.

Meeko reserves the right but has no obligation, to become involved in any way it deems necessary in disputes between you and any other user of the Service.

All rights, titles and interests on the Meeko Platform (original and any copies including translations, compilations, partial copies, modifications, and updates) shall always remain the property of the Teachers. This includes the actual software, the copyright, the trademark, the distribution rights and all intellectual property rights.

Neither the Company nor the Platform shall be liable for damages for any delay or failure to perform its obligations hereunder if such delay or failure is due to cause beyond its control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

It is expressly agreed to by the Parties hereto that the formation, interpretation, and performance of these Terms and any disputes arising there from will be resolved through a two-step Alternate Dispute Resolution (“ADR ”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.

23.1.1 Learners should only attend class under their own enrollment, as themselves. It violates the Meeko policy for a learner to use their sibling’s or another learner’s enrollment to attend class.

23.1.2 Ask questions of teachers to clarify any missing details about classes

23.1.3 Show up for your class; many classes depend on group conversation, and the absence of a single student can have a big impact

23.1.4 Provide constructive feedback about your class experience, for the benefit of the teacher and other parents.

23.1.5 Engage in civil conversation and speak and act with respect for different opinions.

23.1.6 Help keep Meeko a safe space for learners, families, and teachers from all backgrounds, beliefs, and locations. To that end, we encourage you to watch our Trust and Safety Code of Conduct video with your learner.

23.2.1 Be kind: Help all learners feel welcome and included.

23.2.2 Be safe: Keep your personal information private and never ask other learners for theirs (e.g., email address, mailing address, phone number, gamer tags, etc.).

23.2.3 Be respectful: treat others how you want to be treated.

23.3.1 We welcome members from all backgrounds, beliefs, and locations and are committed to creating a safe space for our users across all pillars of diversity.

23.3.2 We will listen to feedback from parents, teachers, and learners, and make changes accordingly.

23.3.3 We will create and enforce policies to create a high-quality, trusted, and safe community for learning. This may include removing content or users from the platform.

23.3.4 We will respond promptly to questions and issues that arise.

23.3.5 Finally, we ask that all members assume the best intentions of others. When something goes wrong, whether it's a technical glitch, an email without a response, or something else, we ask that you share feedback in a constructive way.

Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to [info@meeko.world].

Entire Agreement: These Terms, read with the Policy, form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.

Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party's right at a later time to enforce the same. No waiver by either party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.

Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.

Contact Us: If you have any questions about this Agreement, the practices of the Platform, or your experience with the Service, you can contact us at: [info@meeko.world].